Episode ResourceBusiness SystemsFor decision-makers
The Fixity Check
From the episode: Process automation makes a process permanent
“Write down the last three times it changed.”
Automating a process is a decision about permanence, and it usually gets made while everyone is looking at hours saved. This page asks the permanence question before the concrete goes down.
- What it is: one table, one column per process you are considering automating.
- Who fills it in: whoever signs off the automation, with somebody who does the work today in the room — the second row needs their memory, not yours.
- When: before approving the build. Not after the pilot.
- Time: about twenty minutes for two processes.